Return/Exchange Policy

30-Day Return Policy

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must be unused, in its original condition, and in its original packaging. Proof of purchase is required.

How to Start a Return

Email info@coinwithmeaning.com with your order number, the item(s) you wish to return, and the reason for the return. Our primary return facility is our U.S. warehouse. Depending on the item, order, and destination, we may provide a different return address. Please do not send an item back before receiving return instructions and the correct return address from us.

Return Shipping and Exchanges

For returns that are not caused by a defect, damage, or fulfillment error, the customer is responsible for return shipping costs. Original shipping charges are non-refundable.

For exchanges that are not caused by our error, the customer is responsible for both the return shipping cost and the shipping cost for the replacement item. We do not charge a restocking fee.

Custom and Personalized Items

Custom-made and personalized items cannot be returned or exchanged unless they arrive damaged, defective, or different from what was ordered.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us promptly at info@coinwithmeaning.com with your order number and clear photos of the item and packaging. After verification, we will provide a replacement or refund at no additional cost to you.

Refunds

Once we receive and inspect an eligible return, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method. Please allow up to 10 business days for the refund to be processed after approval; your bank or card issuer may require additional time to post it.

Contact

For return or exchange questions, contact info@coinwithmeaning.com.